Démarche qualité

In September 2012, the Tourist Office of Pornic won the national award QUALITÉ TOURISME TM  according to the current quality management system of the tourist offices in France.

This label selects and gathers under one single symbol every quality standard concerning the customer’s satisfaction as regards issues around accommodation, catering, cafés and brasseries, holiday rental agencies and Tourist Offices. “Qualité Tourisme” is a quality guarantee of our services, essentially aiming to completely satisfy our customers.
OUR COMMITTMENTS
  • A warm welcome to our visitors
  • The representation of the territory of Pornic and surroundings
  • Nice premises, quality services and a WIFI hotspot
  • Services satisfying everyone’s needs: guided visits, tickets sale, booking-office
  • Information 24 hours a day thanks to various communication media (brochures, internet, interactive terminal, apps…) which enable us to reach everyone.
A SKILLED AND ATTENTIVE STAFF
In the frame of this procedure, let us introduce our staff and other representatives involved with the Tourist Office as regards quality. Our holiday advisors are your very special contacts for every inquiry concerning your stay in Pornic.
Questionnaire Qulalité à distance -Touchquizz Destination Pornic
YOUR OPINION MATTERS
Did you stay in Pornic? Did you come to the Tourist Office for some inquiries? Your opinion matters.
In order to meet the needs of our visitors regarding the Tourist Office, here is an online satisfaction form to fill in. Please, be so kind and take 2 minutes to fill it in and help us to improve our services: CUSTOMER SATISFACTION SURVEY